Business voice, simplified

One intelligent phone system for your business.

iEvoip brings browser-based calling, inbound and outbound voice, smart call routing, recording workflows, messaging and AI receptionist capability into one modern communications experience.

Give your team a professional cloud-connected phone system that supports flexible working, faster call handling and better visibility across customer conversations.

Explore Features
Calling
Browser based
Deployment
Cloud connected
Automation
AI ready
iEvoip Console Ready

Softphone

IE

Business Calling

+61 ••• ••• •••

Live activity

Outbound24
Inbound18
AI handled07
AI Receptionist Available Answer, assist and route callers.

One connected communications experience

Bring calls, routing, history, recordings, messaging and AI-assisted workflows into one interface.

Product capabilities

Everything your team needs to communicate professionally

Bring business calling and communication workflows into one streamlined interface designed for modern teams.

Voice

Inbound & Outbound Calling

Manage incoming and outgoing business calls through a consistent cloud-based workflow.

Business voiceCloud connected
Softphone

Browser Softphone

Enable staff to make and receive calls from a supported web browser without a traditional desk phone.

Workstation callingFlexible access
Routing

Smart Call Routing

Direct callers to the right person, team or workflow using configurable routing and transfer logic.

TeamsTransfers
Visibility

Call Recording Workflows

Support call recording, call history and conversation review for quality and operational visibility.

Call historyRecordings
AI

AI Receptionist

Automate first-response conversations, collect caller details and assist with routing and common requests.

First responseAutomation
Messaging

Messaging Ready

Extend customer communication with SMS-enabled workflows alongside your voice operations.

SMSUnified communication

How it works

From incoming call to the right outcome

iEvoip connects callers, staff and automation in one flow. A conversation can be answered by a team member, transferred to another person or team, or initially handled by an AI receptionist.

Your team stays connected through the browser softphone while call activity, history and supporting workflows remain visible in the phone-system experience.

  • Customer calls your business number
  • Rules or AI identify the request and route it
  • Your team answers through the browser softphone or configured destination
  • Call activity remains available for operational visibility

Designed for modern teams

A practical phone system for distributed business operations

iEvoip can support teams that need professional calling, consistent routing and better communication visibility across locations.

Engineering Teams

Keep project, support and client calls connected across office and remote staff.

Utilities

Route operational and customer enquiries to the right team with clear call handling.

Facilities

Create a consistent contact point for facilities, maintenance and service requests.

Industrial Businesses

Connect office, technical and service teams through one business communications workflow.

Service Teams

Improve inbound call handling, transfers and follow-up visibility for customer-facing staff.

Multi-location Organisations

Support distributed staff with browser-based calling and configurable call routing.

About us

Engineering experience behind a practical communications product.

iEngineering Australia is a multidisciplinary engineering business delivering electrical, energy, infrastructure, software and industrial technology solutions. Operating across Australia, Fiji and India, the company focuses on practical, standards-aligned solutions and long-term client support. iEvoip extends that capability into modern business voice and communications.

Our Mission

At iEngineering Australia, our mission is to enhance efficiency, ensure quality control, and deliver customer satisfaction through innovative engineering and technology solutions that create long-term value.

Mission graphic

Our Vision

To be a trusted engineering and technology partner delivering intelligent, resilient and future-ready infrastructure and digital solutions across Australia, Fiji, India and the Pacific.

Vision graphic

Our Values

We operate with integrity, safety and accountability. Our team focuses on practical innovation, clear communication, technical excellence and long-term partnerships so every solution delivers meaningful operational value.

Core values graphic

Our Journey

Founded in 2013, iEngineering Australia has grown across engineering, infrastructure, software and industrial technology delivery. iEvoip brings that practical delivery approach into business communications by combining cloud voice, browser calling and automation into a system built around real operational workflows.

Where We Operate

iEngineering Australia operates across Australia, Fiji and India, supporting organisations with engineering, technology and asset-management solutions.

India – Pune

Phone: +91 9168627258

Email: shila@iengaust.com.au

Navale IT Zone, Office No. 501, 5th Floor, A-Wing, Near Navale Bridge, Mumbai-Bangalore Highway, Narhe, Pune – 411041.

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